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 Are there any hidden costs, or setup fees?

No, there are no hidden costs or fees associated with having a hosting account with our...

 Can I have Warez, Appz, Serialz and or commercial software on my homepage?

No, if we find them in your directory or links to them, your entire account will be subject...

 Can I order even though I do not live in the US?

Yes, you can still order with us. We can host all international domain names and also we...

 Can I run a phpbb forum (message board) on my site?

Absolutely! In fact we've pre-installed it for you. Phpbb is free, open source software for...

 Can I upgrade my plan or features later?

You can purchase new or expanded features, or upgrade to a new plan at any time. There are no...

 Do I need a static/dedicated IP address?

Dedicated IP's are useful if you want to use microsoft frontpage to publish your website...

 Do you offer Server Side Includes (SSI)?

Server Side Includes (SSI) is enabled on all of our servers. You just need to be sure that...

 Do you offer Telnet or SSH access?

By default, we do not provide SSH/shell access to our clients. SSH/shell access may be...

 Do you offer password protected directories?

Yes, using our web-based control panel you can easily protect any directory without having to...

 Do your servers support XML?

Yes, all of our servers support XML.  

 How do I cancel my hosting account?

To cancel your hosting service: Log into our Billing and Support System at...

 How do I pay using Dutch Bangla Rocket?

You can make payments from your DBBL Rocket Account to our “Merchant” account usnig “DBBL...

 How do I signup?

On any page of our site click the "Order Now" link. Follow the on screen instructions and...

 How long after I sign up can I start building my site?

If your account is automatically approved, your machine user will be created and ready for...

 Information Needed For SSL Certificate - CSR

We need the following information to generate a Certificate Signing Request (CSR): For the...

 Is it a problem if I'm not in the US?

Not at all! In fact, we already have customers in countries all over the world. If you don't...

 Is there a minimum time contract/commitment required?

You may choose your terms at sign-up. No contracts are required. You may cancel at anytime,...

 Setup Time?

What is the setup time on your services? Shared and Reseller and VPS Accounts are instantly...

 What database do you offer?

We use MySQL. We have found that our members prefer MySQL because it is a relatively...

 What happens if I exceed my allocated bandwidth?

You will receive an automatic e-mail message warning you that you have reached 80% of your...

 What if my site breaks your Terms of Service?

Users' sites may be suspended for violations of policy, or if extreme, or second time...

 Why don't you offer unlimited bandwidth?

There is no such thing as unlimited bandwidth. Any company that promises you unlimited...

 Will I be able to check my emails when I am away from my home/office computer?

Yes, we provide all our customers with their own Webmail access. What this means is that you...

 Will I have unlimited access to update my pages?

You have unlimited access via FTP or FrontPage 24-hours a day. As such, you can create and...

 Will you place any ads on my site?

Not at all. We do not place any advertisements on your site whatsoever. No banners, no...